Service
Managed IT Support
Continuous support for your infrastructure: monitoring, patching, backups, and a named engineer who already knows your setup when something breaks.
What's included
- Proactive monitoring and alerting
- Security patching and dependency updates
- Backup verification and restore testing
- Business-hours response within 4 hours (Asia/Jakarta)
- Monthly health report
Delivery
Billed monthly. Cancel with 30 days notice.